Operations Manager, Flexible Workspace/ Hospitality, London £70/75k
London £70/75,000 plus bonus
Exciting New Concept Coming to London! Co-Working / Flexible Workspace Experience Required
A rare opportunity to join a fast-growing, design-led workspace and hospitality hybrid business at an early stage of its journey. This is a modern “work, stay, connect” concept blending co-working, serviced apartments, and lifestyle hospitality. Think Airbnb had a baby with co-working, a high-end, flexible studio environment rather than a traditional office or co-working space.
They currently have two sites under consultation, with more in the pipeline as the model scales. Each location will follow a consistent concept but vary in size and format, from smaller studios to larger multi-unit buildings. The offer combines private studio workspaces for laptop-based working with short-stay accommodation options.
The first site is due to open in around 8 weeks, so this is a fast-moving build phase.
We are looking for a hands-on Operations Manager with experience in flexible space, serviced accommodation, co-living, hospitality, or similar environments. More hospitality-led than traditional serviced office. You’ll understand booking platforms, listings, pricing, positioning, and how to shape the offer, not just run an existing model. Weekend operational involvement will be required.
Responsibilities
- Oversee day-to-day operations across live sites
- Support launch and mobilisation of new locations
- Build operational processes, SOPs, and service standards
- Manage on-site teams across front of house, housekeeping, and community roles
- Ensure high standards of presentation and customer experience
- Work with property, design, and build teams on new openings
- Support pricing, occupancy, and booking optimisation
- Help shape the culture of a fast-growing hybrid brand
Requirements
- Background in hospitality, serviced accommodation, co-working, or lifestyle hotel operations
- Strong hands-on operational experience in fast-moving environments
- Experience with booking systems, listings, and pricing models
- Strong leadership and people management skills
- Highly organised, detail-focused, and solution-oriented
- Comfortable working in a start-up / build phase environment
Keen drop me a line Stuart Hills or call 0207 790 2666
