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Service Support Supervisor

Manchester / Hybrid
39 hours per week
£50,000 – £60,000

The Role

Lead from the front. Keep engines running. Drive performance.

As a Service Support Supervisor, you’ll take ownership of service operations—maximising engine availability, supporting engineers, and ensuring work is delivered efficiently, safely, and profitably.

What You’ll Be Doing

* Lead & coordinate service engineers and contractors
* Plan & schedule maintenance to meet manufacturer standards
* Support fault finding (remote & on-site)
* Drive performance across service contracts and jobs
* Manage costs while maintaining high service quality
* Ensure compliance with health & safety standards
* Keep customers satisfied with reliable, cost-effective service

What Success Looks Like

* High engine availability across all contracts
* Efficient, profitable service delivery
* Strong team performance and utilisation
* Excellent customer satisfaction

What You Bring

* 2+ years supervisory experience
* Strong background in mechanical/electrical engineering
* Experience with gas/diesel engines
* Confident problem solver with good decision-making skills
* Solid IT skills (Microsoft Office)
* Full UK driving licence

Nice to Have

* Gas Safe qualification
* Health & Safety certification (e.g. CSCS)

Why Join?

* Competitive salary up to £50K
* Hybrid working
* Hands-on leadership role with real impact
* Opportunity to grow within a high-performing service team

Service Support Supervisor Manchester / Hybrid 39 hours per week £50,000 - £60,000 The Role Lead from the front. Keep engines running. Drive performance. As a Service Support Supervisor, you'll take ownership of service operations-maximising engine availability, supporting engineers, and ensuring work is delivered efficiently, safely, and profitably. What You'll Be Doing * Lead & coordinate service engineers and contractors * Plan & schedule maintenance to meet manufacturer standards * Support fault finding (remote & on-site) * Drive performance across service contracts and jobs * Manage costs while maintaining high service quality * Ensure compliance with health & safety standards * Keep customers satisfied with reliable, cost-effective service What Success Looks Like * High engine availability across all contracts * Efficient, profitable service delivery * Strong team performance and utilisation * Excellent customer satisfaction What You Bring * 2+ years supervisory experience * Strong background in mechanical/electrical engineering * Experience with gas/diesel engines * Confident problem solver with good decision-making skills * Solid IT skills (Microsoft Office) * Full UK driving licence Nice to Have * Gas Safe qualification * Health & Safety certification (e.g. CSCS) Why Join? * Competitive salary up to £50K * Hybrid working * Hands-on leadership role with real impact * Opportunity to grow within a high-performing service team